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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage Magnet “Optics and Modern Physics” forAuthor: Terwiesch, Christian Brand: Harvard Business Review Press Color: Blue Binding: hardcover Number Of Pages: 288 Release Date: 10 09 2019 Details: Business Models for Transforming Customer Relationships What if there were a way to turn occasional, sporadic transactions with customers into long term, continuous relationships while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade