The 28-Day Window and Submission Process According to altRx, refund requests must meet all of the following requirements: The request must be submitted within 28 days of the original payment date The request must be made in writing by contacting [email protected] or by mail to the listed business address Requests submitted after 28 days, or through other channels, may not be honored Cancellation Mechanics Patients may cancel a monthly subscription at any time to prevent future charges Cancellation does not refund any payment that has already been processed Once a prescription order has been approved and processing has begun, it cannot be canceled for refund Once a shipment has been dispatched, it cannot be canceled, modified, or recalled Questions to Ask Before Starting Any GLP-1 Program in 2026 Before submitting payment or medical intake to any GLP-1 telehealth program, including altRx, here are reasonable questions to ask the prescribing clinician, the platform's customer support team, and the dispensing pharmacy
35 Schedule an appointment to discuss: Your reasons for considering a switch (plateau, efficacy goals, side effects)
Now that weve covered the basic idea, lets look at what each medication is actually doing and why those differences matter
Many plateaus happen because your body has changed: Less muscle mass Lower calorie needs Reduced protein intake Poor sleep or higher stress Less activity Tirzepatide generally produces greater average weight loss than semaglutide, so switching isnt always the solution
These drugs mimic a natural hormone that regulates blood sugar and appetite
